Terms of Service – Dealora

Last Updated: October 18, 2026

OVERVIEW

Welcome to Dealora!

The terms “we,” “us,” and “our” refer to Dealora. Dealora operates this online store and website, including all related information, content, features, products, and services (collectively, the “Services”).

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.

These Terms of Service govern your access to and use of our website and Services.

By accessing or using our Services, you agree to these Terms of Service and acknowledge our Privacy Policy.

If you do not agree with these Terms, please discontinue using our Services.

SECTION 1 – ONLINE STORE TERMS

By using our website, you confirm that you are of the age of majority in your jurisdiction or have the permission and supervision of a parent or legal guardian.

You agree not to use our products or Services for unlawful or unauthorized purposes.

You must not transmit viruses, malicious code, or any technology intended to disrupt or damage our website.

We may restrict access to our Services when reasonably necessary to protect customers, prevent fraud, or maintain website security.

SECTION 2 – PRODUCTS AND SERVICES

Dealora offers a variety of products, including but not limited to:

• Electronics and technology accessories

• Clothing, shoes, and fashion accessories

• Perfumes, colognes, and beauty products

• Home and kitchen essentials

• Fitness and lifestyle products

• Other general merchandise

We make reasonable efforts to display accurate product descriptions, images, specifications, and prices.

However, product colors and appearance may vary depending on your screen settings.

Product availability may change without notice.

We may update our product selection, subject to existing orders and applicable consumer protection laws.

SECTION 3 – PRICING AND PAYMENTS

Prices are displayed in Canadian dollars (CAD) unless otherwise indicated on the website.

Applicable taxes, shipping fees, and other charges will be disclosed during checkout before you complete your purchase.

Dealora accepts the payment methods displayed at checkout.

All payments are processed through supported secure payment providers.

We reserve the right to correct pricing errors, subject to applicable law and any rights you may have concerning an affected order.

SECTION 4 – ORDERS AND ORDER ACCEPTANCE

When you place an order, you agree to provide accurate and complete information.

You are responsible for ensuring your billing address, shipping address, email address, and payment information are correct.

After placing an order, you may receive an order confirmation email.

We may contact you if additional information is required to process your purchase.

Orders may be declined or cancelled for legitimate reasons, including suspected fraud, payment authorization failures, or product unavailability, subject to applicable law.

If payment has already been collected for a cancelled order, an appropriate refund will be provided.

SECTION 5 – SHIPPING AND DELIVERY

Dealora aims to provide a reliable and convenient shipping experience.

Shipping methods, costs, and estimated delivery times are displayed during checkout or explained in our Shipping Policy.

Delivery estimates may vary based on destination, carrier operations, weather conditions, and other circumstances.

Customers are responsible for providing accurate delivery information.

If you experience a shipping problem, please contact our customer support team for assistance.

Nothing in this section limits any delivery or cancellation rights provided under applicable consumer protection laws.

SECTION 6 – RETURNS, REFUNDS, AND EXCHANGES

Dealora offers a 30-day return policy for eligible products.

Products must meet the conditions outlined in our Return & Refund Policy.

Certain products, including opened fragrances, used personal care products, and specified final-sale merchandise, may be excluded from voluntary returns.

Customers may be responsible for return shipping costs when returning eligible products because of a change of mind.

For complete details, please review our Return & Refund Policy.

Your statutory rights concerning defective, misrepresented, or improperly supplied products remain unaffected.

SECTION 7 – PRODUCT AVAILABILITY

All products are subject to availability.

We may limit quantities per customer or order when reasonably necessary.

If a purchased product becomes unavailable, we will notify you and provide an appropriate resolution, including a refund when required.

We do not guarantee that every product displayed on our website will remain available.

SECTION 8 – ACCOUNT INFORMATION

If you create a customer account, you are responsible for maintaining the confidentiality of your login credentials.

You agree to provide accurate and updated account information.

Please notify us immediately if you suspect unauthorized access to your account.

We may suspend accounts involved in fraudulent activity or serious violations of these Terms, subject to applicable law.

SECTION 9 – INTELLECTUAL PROPERTY

The Dealora business name, original website content, graphics, designs, and other materials owned by Dealora are protected by applicable intellectual property laws.

Third-party trademarks, brand names, logos, and product images remain the property of their respective owners.

You may not reproduce, distribute, or commercially exploit protected Dealora content without appropriate authorization.

SECTION 10 – THIRD-PARTY SERVICES

Our website may integrate third-party services, including payment processors, shipping providers, and other e-commerce applications.

These services may be governed by their own terms and privacy policies.

Dealora is not responsible for the independent operation of third-party websites that we do not control, except where responsibility is imposed by applicable law.

SECTION 11 – USER COMMENTS AND FEEDBACK

Customers may submit product reviews, suggestions, comments, and other feedback.

By submitting content, you confirm that you have the right to share it and that it does not violate applicable laws or the rights of others.

You grant Dealora a non-exclusive, royalty-free permission to display and use submitted reviews and feedback in connection with our Services, subject to applicable law and privacy requirements.

We may remove content that is unlawful, fraudulent, abusive, or otherwise violates these Terms.

SECTION 12 – PROHIBITED ACTIVITIES

You agree not to:

• Use our website for fraudulent or illegal activities.

• Submit false or misleading information.

• Attempt unauthorized access to customer accounts or website systems.

• Upload malicious software.

• Interfere with website security.

• Copy protected content without permission.

• Engage in activities that violate applicable laws.

Violations may result in restricted access to our Services and other appropriate action.

SECTION 13 – PRIVACY AND PERSONAL INFORMATION

Your privacy matters to Dealora.

We collect, use, and protect personal information as described in our Privacy Policy and in accordance with applicable privacy laws.

Information may be processed by Shopify and authorized service providers to complete transactions, fulfill orders, and operate our store.

Please review our Privacy Policy for further information.

SECTION 14 – WARRANTIES AND LIABILITY

Dealora aims to provide accurate information, dependable products, and reliable customer service.

However, temporary website interruptions and technical issues may occur.

To the extent permitted by applicable law, Dealora is not responsible for losses arising solely from events beyond our reasonable control.

Nothing in these Terms excludes or restricts warranties, consumer rights, remedies, or liabilities that cannot legally be excluded or restricted.

SECTION 15 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our Services or violations of the rights of others.

This section does not limit any mandatory consumer rights or protections.

SECTION 16 – SEVERABILITY

If any provision of these Terms is found to be invalid or unen